1, Ng\u00e0y \u0111\u1ea7u m\u1edbi l\u00e0m sales, g\u1eb7p ch\u1ecb kh\u00e1ch h\u00e0ng kh\u00f3 t\u00ednh: B\u00e1o gi\u00e1 em ph\u1ea3i \u0111\u00f3ng d\u1ea5u treo v\u00e0 k\u00ed x\u00e1c nh\u1eadn, debit ph\u1ea3i c\u00f3 \u0111\u00f3ng d\u1ea5u c\u1ee7a c\u00f4ng ty, h\u1ee3p \u0111\u1ed3ng ngo\u1ea1i th\u01b0\u01a1ng ch\u1ecb c\u1ea7n \u0111\u1ea7y \u0111\u1ee7 ch\u1ee9c danh c\u1ee7a b\u00ean b\u00e1n, ng\u00e0y n\u00e0o kh\u00e1ch c\u0169ng check \u0111\u1ecbnh v\u1ecb t\u00e0u, n\u1ebfu t\u00e0u d\u1eebng t\u1ea1i c\u1ea3ng kh\u00f4ng ch\u1ea1y l\u1ea1i nh\u1eafn: em \u01a1i sau t\u00e0u n\u00f3 \u0111\u1ee9ng im t\u1eeb qua \u0111\u1ebfn gi\u1edd ch\u1ecb th\u1ea5y n\u00f3 kh\u00f4ng di chuy\u1ec3n g\u00ec c\u1ea3 … Sao m\u00e0 kh\u00f3 t\u00ednh th\u1ebf kh\u00f4ng bi\u1ebft !
\n– N\u1ebfu m\u00ecnh ngh\u0129 kh\u00e1c \u0111i: b\u00e1o gi\u00e1, debit \u0111\u1ea7y \u0111\u1ee7, k\u1ebf to\u00e1n c\u1ee7a kh\u00e1ch l\u01b0u tr\u1eef h\u1ed3 s\u01a1 \u0111\u1ea7y \u0111\u1ee7, b\u00e1o c\u00e1o thu\u1ebf hay thanh tra thu\u1ebf s\u1ebd th\u1eadt d\u1ec5 d\u00e0ng. C\u1eadp nh\u1eadt v\u1ecb tr\u00ed t\u00e0u thay v\u00ec ch\u1edd \u0111\u1ee3i th\u00f4ng b\u00e1o delay c\u1ee7a \u0111\u1ea1i l\u00fd hay \u0111\u1ebfn ng\u00e0y d\u1ef1 ki\u1ebfn c\u1eadp c\u1ea3ng m\u00e0 kh\u00f4ng th\u1ea5y AN m\u1edbi v\u1ed9i v\u00e0ng \u0111i h\u1ecfi \u0111\u1ea1i l\u00fd, \u0111\u1ec3 c\u00f2n ch\u1ee7 \u0111\u1ed9ng b\u00e1o kh\u00e1ch h\u00e0ng d\u1ef1 tr\u00f9 ph\u01b0\u01a1ng \u00e1n. C\u00f3 nh\u1eefng l\u00f4 h\u00e0ng d\u1ef1 \u00e1n t\u00ednh ph\u1ea1t h\u1ee3p \u0111\u1ed3ng theo ng\u00e0y n\u1ebfu giao ch\u1eadm, thi\u1ec7t h\u1ea1i r\u1ea5t nhi\u1ec1u ti\u1ec1n.
\n2, Ng\u00e0y c\u00f2n l\u00e0m \u1edf team OPS c\u1ee7a Ahamove (2015), Ops tr\u00e1ch BDs sao kh\u00f4ng t\u00ecm \u0111\u01b0\u1ee3c kh\u00e1ch \u0111\u1ec3 l\u00ean \u0111\u01a1n, t\u00e0i x\u1ebf ch\u01a1i kh\u00f4ng c\u00f3 vi\u1ec7c l\u00e0m \u0111\u00f2i b\u1ecf. BDs tr\u00e1ch Ops sao k\u00e9o kh\u00e1ch v\u1ec1 m\u00e0 kh\u00f4ng bi\u1ebft \u0111i\u1ec1u ph\u1ed1i, kh\u00f4ng c\u00f3 t\u00e0i x\u1ebf nh\u1eadn \u0111\u01a1n, \u0111\u01a1n h\u00e0ng b\u1ecb h\u1ee7y, kh\u00e1ch d\u1ed7i kh\u00f4ng th\u00e8m d\u00f9ng app n\u1eefa.
\n– N\u1ebfu m\u00ecnh ngh\u0129 kh\u00e1c \u0111i: \u1ee9ng d\u1ee5ng m\u1edbi tr\u00ean th\u1ecb tr\u01b0\u1eddng, BDs ph\u1ea3i educate l\u1ea1i h\u00e0nh vi c\u1ee7a kh\u00e1ch h\u00e0ng so v\u1edbi vi\u1ec7c g\u1ecdi ship tr\u00ean group truy\u1ec1n th\u1ed1ng, kh\u00f4ng h\u1ec1 d\u1ec5 d\u00e0ng. L\u00ean group \u0111\u0103ng 1 tin bao nhi\u00eau ship tranh \u0111\u01a1n thay v\u00ec l\u00ean app t\u1ea1o t\u00e0i kho\u1ea3n, nh\u1eadp li\u1ec7u ph\u1ee9c t\u1ea1p, c\u00f4ng ty th\u00ec m\u1edbi ho\u1ea1t \u0111\u1ed9ng \u0111\u01b0\u1ee3c m\u1ea5y th\u00e1ng, ai tin ?
\n3, Sales th\u00ec ph\u00e0n n\u00e0n team Customs c\u00f3 m\u1ed7i vi\u1ec7c truy\u1ec1n t\u1edd khai sao m\u00e0 l\u1ec1 m\u1ec1 th\u1ebf?
\n– N\u1ebfu m\u00ecnh ngh\u0129 kh\u00e1c \u0111i: nhi\u1ec1u kh\u00e1ch h\u00e0ng m\u1edbi kh\u00f4ng bi\u1ebft ph\u1ea3i l\u00e0m g\u00ec n\u1ebfu nh\u1eadp kh\u1ea9u l\u1ea7n \u0111\u1ea7u, Cus ph\u1ea3i h\u1ed7 tr\u1ee3 h\u01b0\u1edbng d\u1eabn \u0111\u0103ng k\u00ed TK Vinaccs nh\u01b0 th\u1ebf n\u00e0o, n\u1ed9p thu\u1ebf nh\u01b0 th\u1ebf n\u00e0o. Truy\u1ec1n t\u1edd khai th\u00ec nhanh nh\u01b0ng m\u00e0 kh\u00e1ch th\u00ec m\u00e1y t\u00ednh c\u1ea5u h\u00ecnh th\u1ea5p, kh\u00f4ng load n\u1ed5i, kh\u00e1ch th\u00ec ch\u1eef k\u00ed s\u1ed1 h\u1ebft h\u1ea1n ch\u01b0a k\u1ecbp gia h\u1ea1n ho\u1eb7c b\u00ean d\u1ecbch v\u1ee5 ch\u1eef k\u00ed s\u1ed1 gia h\u1ea1n nh\u01b0ng kh\u00f4ng h\u1ed7 tr\u1ee3 update tr\u00ean h\u1ec7 th\u1ed1ng h\u1ea3i quan, Cus l\u1ea1i ph\u1ea3i h\u1ed7 tr\u1ee3 h\u01b0\u1edbng d\u1eabn kh\u00e1ch li\u00ean h\u1ec7 b\u00ean d\u1ecbch v\u1ee5, ph\u1ea3i ch\u1edd qua 0h h\u00f4m sau m\u1edbi x\u1eed l\u00fd ti\u1ebfp.
\n4, Sao team CS\/pricing c\u00f3 m\u1ed7i vi\u1ec7c xin gi\u00e1 th\u00f4i m\u00e0 m\u1ea5t c\u1ea3 ng\u00e0y kh\u00f4ng xong?
\n– N\u1ebfu m\u00ecnh ngh\u0129 kh\u00e1c \u0111i: B\u00e1n h\u00e0ng m\u00e0 c\u00f3 \u0111\u1ee9a h\u1ecfi gi\u00e1 h\u1ebft l\u1ea7n n\u00e0y t\u1edbi l\u1ea7n kh\u00e1c kh\u00f4ng mua, qu\u00e1 tam ba b\u1eadn, ch\u1eb3ng mu\u1ed1n b\u00e1o gi\u00e1 cho n\u00f3 n\u1eefa, v\u00ec to\u00e0n \u0111i shopping. Th\u1ebf m\u00e0 CS th\u00ec h\u1ebft l\u1ea7n n\u00e0y t\u1edbi l\u1ea7n kh\u00e1c h\u1ecfi gi\u00e1 \u0111\u1ea1i l\u00fd \u0111\u1ec3 g\u1eedi cho Sales, c\u0169ng kh\u00f4ng d\u00e1m gi\u1ee5c g\u1ea5p v\u00ec \u0111\u1ea1i l\u00fd n\u00f3 ch\u00e1n ng\u1ea5y r\u1ed3i, check v\u00e0i l\u00f4 m\u1edbi \u0111i \u0111\u01b0\u1ee3c m\u1ed9t l\u00f4.
\n5, Sao \u0111\u1ed9i Sales su\u1ed1t ng\u00e0y h\u1ecfi gi\u00e1 m\u00e0 kh\u00f4ng ch\u1ed1t \u0111\u01b0\u1ee3c book? Ch\u1ed1t \u0111\u01b0\u1ee3c th\u00ec gi\u1ee5c r\u1ed1i r\u00edt \u0111\u1ec3 tri\u1ec3n khai.
\n– N\u1ebfu m\u00ecnh ngh\u0129 kh\u00e1c \u0111i: Th\u1ecb tr\u01b0\u1eddng c\u1ea1nh tranh, c\u00e1c c\u00f4ng ty FWD m\u1edbi m\u1edf ra li\u00ean t\u1ee5c, th\u1eadm ch\u00ed m\u1ed9t s\u1ed1 b\u00ean c\u00f2n ch\u1ea5p nh\u1eadn l\u00e0m l\u1ed7 \u0111\u1ec3 l\u1ea5y s\u1ea3n l\u01b0\u1ee3ng. C\u00f3 ~ 4000 c\u00f4ng ty FWD, m\u1ed7i c\u00f4ng ty trung b\u00ecnh 5-10 sales, v\u1eady l\u00e0 sales c\u1ee7a m\u00ecnh ph\u1ea3i c\u1ea1nh tranh v\u1edbi c\u1ea3 ngh\u00ecn sales kh\u00e1c \u0111\u1ec3 l\u1ea5y \u0111\u01b0\u1ee3c \u0111\u01a1n h\u00e0ng.
\nKh\u00e1ch v\u1eeba truy\u1ec1n t\u1edd khai th\u00ec \u0111\u00e3 c\u00f3 b\u00ean kh\u00e1c mua data telesales ch\u00e0o d\u1ecbch v\u1ee5 r\u1ed3i, kh\u00f4ng gi\u1ee5c, kh\u00f4ng s\u00e1t sao th\u00ec m\u1ea5t kh\u00e1ch nh\u01b0 ch\u01a1i.
\n6, K\u1ebf to\u00e1n g\u00ec kh\u00f3 t\u00ednh th\u1ebf, y\u00eau c\u1ea7u \u0111\u1ee7 th\u1ee9
\n– N\u1ebfu m\u00ecnh ngh\u0129 kh\u00e1c \u0111i: K\u1ebf to\u00e1n ng\u00e0y n\u00e0o c\u0169ng ph\u1ea3i l\u00e0m vi\u1ec7c v\u1edbi m\u1ed9t m\u1edb s\u1ed1 li\u1ec7u, t\u00ednh t\u00ednh to\u00e1n to\u00e1n, n\u1ebfu kh\u00f4ng c\u1ea9n th\u1eadn sai 1 s\u1ed1 hay nh\u1eadp li\u1ec7u nh\u1ea7m th\u00f4i k\u00e9o theo vi\u1ec7c sai b\u00e1o c\u00e1o, xu\u1ea5t sai h\u00f3a \u0111\u01a1n (thu h\u1ed3i, bi\u00ean b\u1ea3n \u0111i\u1ec1u ch\u1ec9nh), s\u1ed1 li\u1ec7u sai d\u1eabn t\u1edbi vi\u1ec7c b\u00e1o c\u00e1o sai, ra quy\u1ebft \u0111\u1ecbnh sai, k\u00e9o thao \u1ea3nh h\u01b0\u1edfng c\u1ea3 t\u1edbi m\u1ed9t h\u1ec7 th\u1ed1ng.
\n——-
\nC\u00f4ng vi\u1ec7c n\u00e0o th\u00ec c\u0169ng c\u00f3 kh\u00f3 kh\u0103n ri\u00eang, m\u1ed7i ng\u01b0\u1eddi \u0111\u1ec1u \u0111\u01b0\u1ee3c ph\u00e2n c\u00f4ng c\u00f4ng vi\u1ec7c v\u1edbi th\u1ebf m\u1ea1nh c\u1ee7a m\u00ecnh.
\nH\u00e3y \u0111\u1eb7t m\u00ecnh v\u00e0o v\u1ecb tr\u00ed c\u1ee7a nhau, m\u1ecdi vi\u1ec7c s\u1ebd kh\u00e1c.
\nLily<\/p>\n","protected":false},"excerpt":{"rendered":"
1, Ng\u00e0y \u0111\u1ea7u m\u1edbi l\u00e0m sales, g\u1eb7p ch\u1ecb kh\u00e1ch h\u00e0ng kh\u00f3 t\u00ednh: B\u00e1o gi\u00e1 em ph\u1ea3i \u0111\u00f3ng d\u1ea5u treo v\u00e0 k\u00ed x\u00e1c nh\u1eadn, debit ph\u1ea3i c\u00f3 \u0111\u00f3ng d\u1ea5u c\u1ee7a c\u00f4ng ty, h\u1ee3p \u0111\u1ed3ng ngo\u1ea1i th\u01b0\u01a1ng ch\u1ecb c\u1ea7n \u0111\u1ea7y \u0111\u1ee7 ch\u1ee9c danh c\u1ee7a b\u00ean b\u00e1n, ng\u00e0y n\u00e0o kh\u00e1ch c\u0169ng check \u0111\u1ecbnh v\u1ecb t\u00e0u, n\u1ebfu t\u00e0u d\u1eebng […]<\/p>\n","protected":false},"author":1,"featured_media":398,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[6],"class_list":["post-395","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cong-viec","tag-sales-logistics"],"yoast_head":"\n