C\u00f3 b\u00e9 sales m\u1edbi v\u00e0o ngh\u1ec1 th\u1eafc m\u1eafc trong 1 di\u1ec5n \u0111\u00e0n ” V\u00ec sao sau khi b\u00e1o gi\u00e1 xong kh\u00e1ch l\u1ea1i im l\u1eb7ng? “. Theo m th\u00ec c\u00f3 1 s\u1ed1 l\u00fd do sau \u0111\u00e2y:
\n1. Gi\u00e1 cao
\n\u0110\u1ed1i v\u1edbi kh\u00e1ch \u0111i h\u00e0ng th\u01b0\u1eddng xuy\u00ean, n\u1eafm \u0111\u01b0\u1ee3c chi ph\u00ed r\u1ed3i th\u00ec kh\u00f4ng ai l\u1ef1a ch\u1ecdn gi\u00e1 \u0111\u1eaft h\u01a1n m\u00e0 \u0111i c\u1ea3, \u0111\u01b0\u01a1ng nhi\u00ean.
\n\u0110\u1ed1i v\u1edbi kh\u00e1ch m\u1edbi l\u1ea7n \u0111\u1ea7u nh\u1eadp xu\u1ea5t h\u00e0ng, ph\u1ea3i t\u00ednh to\u00e1n chi ph\u00ed \u0111\u1ec3 t\u00ednh gi\u00e1 th\u00e0nh, gi\u00e1 qu\u00e1 cao d\u1eabn \u0111\u1ebfn bi\u00ean \u0111\u1ed9 l\u1ee3i nhu\u1eadn gi\u1ea3m, ho\u1eb7c gi\u00e1 th\u00e0nh cao, kh\u00f4ng c\u1ea1nh tranh th\u00ec kh\u00f4ng th\u1ec3 nh\u1eadp m\u00e0 ph\u1ea3i t\u00ednh to\u00e1n p\/a kh\u00e1c, \u0111i ti\u1ec3u ng\u1ea1ch ho\u1eb7c nh\u1eadp trong n\u01b0\u1edbc ch\u1eb3ng h\u1ea1n.
\n2. Gi\u00e1 t\u1ed1t
\n– C\u00f4ng ty logistics m\u1edbi, ch\u01b0a c\u00f3 th\u01b0\u01a1ng hi\u1ec7u tr\u00ean th\u1ecb tr\u01b0\u1eddng, kh\u00e1ch s\u1ee3 r\u1ee7i ro, c\u00f4ng ty \u1ea3o, s\u1ee3 m\u1ea5t h\u00e0ng,….
\n– Nh\u00e2n vi\u00ean sales ch\u01b0a t\u1ea1o \u0111\u01b0\u1ee3c l\u00f2ng tin v\u1edbi kh\u00e1ch, k\u1ef9 n\u0103ng thuy\u1ebft ph\u1ee5c k\u00e9m, th\u1ec3 hi\u1ec7n l\u00e0 newbie m\u1edbi v\u00e0o ngh\u1ec1, kh\u00f4ng t\u01b0 v\u1ea5n \u0111\u01b0\u1ee3c chuy\u00ean s\u00e2u nghi\u1ec7p v\u1ee5 cho kh\u00e1ch, kh\u00f4ng x\u1eed l\u00fd \u0111\u01b0\u1ee3c nh\u1eefng case kh\u00f3 kh\u00e1ch \u0111\u01b0a ra, … t\u00f3m l\u1ea1i l\u00e0 kh\u00f4ng c\u00f3 g\u00ec kh\u00e1c bi\u1ec7t so v\u1edbi c\u00f4ng ty d\u1ecbch v\u1ee5 c\u0169 kh\u00e1ch \u0111ang s\u1eed d\u1ee5ng ho\u1eb7c v\u1edbi nh\u1eefng sales kh\u00e1ch c\u0169ng \u0111ang ch\u00e0o d\u1ecbch v\u1ee5
\n– Kh\u00e1ch d\u00f9ng gi\u00e1 \u0111\u1ec3 \u00e9p l\u1ea1i c\u00f4ng ty d\u1ecbch v\u1ee5 kh\u00e1ch \u0111ang h\u1ee3p t\u00e1c, quen bi\u1ebft v\u1eabn h\u01a1n kh\u00f4ng ch\u1ee9.
\n– C\u00e1c kh\u00e1ch h\u00e0ng KCN th\u00ec th\u01b0\u1eddng b\u0103n kho\u0103n v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 c\u1ee7a c\u00f4ng ty, v\u00ed d\u1ee5: c\u00f4ng ty H\u00e0n hay h\u1ecfi b\u00ean e \u0111\u00e3 l\u00e0m cho c\u00e1c dn H\u00e0n n\u00e0o r\u1ed3i, kh\u00e1ch \u1edf H\u00e0 Nam h\u1ecfi b\u00ean em \u0111\u00e3 l\u00e0m cho c\u00f4ng ty n\u00e0o \u1edf H\u00e0 Nam ch\u01b0a, m\u1ed9t s\u1ed1 kh\u00e1ch Nh\u1eadt th\u00ec y\u00eau c\u1ea7u c\u00f4ng ty c\u00f3 V\u0103n ph\u00f2ng b\u00ean Nh\u1eadt,… v\u1ea5n \u0111\u1ec1 \u1edf \u0111\u00e2y l\u00e0 l\u00f2ng tin.
\n– C\u00f4ng n\u1ee3 ng\u1eafn, h\u1ee3p \u0111\u1ed3ng c\u00f3 nhi\u1ec1u \u0111i\u1ec1u ki\u1ec7n b\u1ea5t l\u1ee3i cho kh\u00e1ch
\n3. Kh\u00e1ch l\u1ecbch s\u1ef1
\nKhi g\u1ecdi \u0111i\u1ec7n telesales th\u01b0\u1eddng c\u00f3 nh\u1eefng kh\u00e1ch th\u00ec t\u1eeb ch\u1ed1i ngay, c\u0169ng c\u00f3 kh\u00e1ch l\u1ecbch s\u1ef1 h\u01a1n = c\u00e1ch \u0111\u01b0a ra th\u00f4ng tin chung chung v\u1ec1 1 l\u00f4 h\u00e0ng, v\u00ed d\u1ee5 e b\u00e1o c\u1ea3 cho anh gi\u00e1 cont 20, 40 fob Ningbo – HP \u0111\u1ec3 anh tham kh\u1ea3o.
\nSales m\u1edbi th\u01b0\u1eddng sa \u0111\u00e0 v\u00e0o vi\u1ec7c b\u00e1o gi\u00e1, ch\u01b0a khai th\u00e1c th\u00eam th\u00f4ng tin, ch\u01b0a ph\u00e2n t\u00edch t\u00ecnh tr\u1ea1ng kh\u00e1ch h\u00e0ng, b\u00e1o xong th\u00ec kh\u00e1ch kh\u00f4ng ph\u1ea3n h\u1ed3i, h\u1ee5t h\u1eabng, th\u1ea5t v\u1ecdng, th\u1eadm ch\u00ed cha^m- ca?m :v
\n4. Kh\u00e1ch check gi\u00e1\/ FWD gi\u1ea3 v\u1edd check gi\u00e1\/ Sinh vi\u00ean check gi\u00e1 v\u00ec th\u1ea7y c\u00f4 \u00e9p =))
\nTh\u01b0\u1eddng c\u00e1c group logistics, XNK c\u0169ng l\u00e0 1 k\u00eanh \u0111\u1ec3 ti\u1ebfp c\u1eadn kh\u00e1ch tuy nhi\u00ean hi\u1ec7u qu\u1ea3 th\u00ec c\u00f2n ph\u1ea3i xem x\u00e9t, nhu c\u1ea7u \u1ea3o ho\u1eb7c c\u00f3 qu\u00e1 nhi\u1ec1u sales c\u00f9ng ti\u1ebfp c\u1eadn n\u00ean vi\u1ec7c kh\u00e1ch b\u1ecb over b\u1edfi l\u01b0\u1ee3ng t\u01b0\u01a1ng t\u00e1c, inbox \u1ed3 \u1ea1t.
\n…..
\nL\u00e0m sales kh\u00f3 l\u1eafm, ch\u1ee9 d\u1ec5 th\u00ec ai c\u0169ng l\u00e0m sales v\u1eady ai l\u00e0m CS, CUS :v C\u1ee9 chi\u1ebfn \u0111i r\u1ed3i s\u1ebd t\u1ef1 r\u00fat ra kinh nghi\u1ec7m v\u01b0\u1ee3t qua \u0111\u01b0\u1ee3c m\u1ea5y ki\u1ebfp n\u1ea1n tr\u00ean th\u00f4i .
\nLily Trinh.<\/p>\n","protected":false},"excerpt":{"rendered":"
C\u00f3 b\u00e9 sales m\u1edbi v\u00e0o ngh\u1ec1 th\u1eafc m\u1eafc trong 1 di\u1ec5n \u0111\u00e0n ” V\u00ec sao sau khi b\u00e1o gi\u00e1 xong kh\u00e1ch l\u1ea1i im l\u1eb7ng? “. Theo m th\u00ec c\u00f3 1 s\u1ed1 l\u00fd do sau \u0111\u00e2y:<\/p>\n","protected":false},"author":1,"featured_media":157,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,5,11],"tags":[6],"class_list":["post-156","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cong-viec","category-dinh-huong-nghe-sales","category-nghe-sales-logistics","tag-sales-logistics"],"yoast_head":"\n