{"id":118,"date":"2021-04-03T10:00:41","date_gmt":"2021-04-03T10:00:41","guid":{"rendered":"https:\/\/lilytrinhblog.com\/?p=118"},"modified":"2021-04-03T10:00:41","modified_gmt":"2021-04-03T10:00:41","slug":"chuan-bi-cuoc-gap-khach-hang-hieu-qua","status":"publish","type":"post","link":"https:\/\/lilytrinh.com\/?p=118","title":{"rendered":"CHU\u1ea8N B\u1eca CU\u1ed8C G\u1eb6P V\u1edaI KH\u00c1CH H\u00c0NG NH\u01af TH\u1ebe N\u00c0O CHO HI\u1ec6U QU\u1ea2?"},"content":{"rendered":"

G\u1eb7p kh\u00e1ch h\u00e0ng, c\u00e2u chuy\u1ec7n kh\u00f4ng c\u00f2n xa l\u1ea1 v\u1edbi ng\u01b0\u1eddi l\u00e0m sales.
\nV\u1edbi th\u1eddi \u0111\u1ea1i c\u00f4ng ngh\u1ec7 th\u00ec kho\u1ea3ng c\u00e1ch t\u1eeb sales t\u1edbi kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c r\u00fat ng\u1eafn r\u1ea5t nhi\u1ec1u, tuy nhi\u00ean v\u1edbi 1 s\u1ed1 d\u1ecbch v\u1ee5 \u0111\u1eb7c th\u00f9 th\u00ec g\u1eb7p kh\u00e1ch h\u00e0ng v\u1eabn l\u00e0 \u0111i\u1ec1u ki\u1ec7n l\u00fd t\u01b0\u1edfng \u0111\u1ec3 mang l\u1ea1i c\u01a1 h\u1ed9i ch\u1ed1t sales th\u00e0nh c\u00f4ng.
\n\ud835\udc7b\ud835\udc93\ud835\udc96\u031b\ud835\udc90\u031b\u0300\ud835\udc8f\ud835\udc88 \ud835\udc89\ud835\udc90\u031b\u0323\ud835\udc91 \ud835\udc8f\ud835\udc86\u0302\ud835\udc8f \ud835\udc89\ud835\udc86\u0323\ud835\udc8f \ud835\udc88\ud835\udc82\u0323\u0306\ud835\udc91 \ud835\udc8c\ud835\udc89\ud835\udc82\u0301\ud835\udc84\ud835\udc89 \ud835\udc89\ud835\udc82\u0300\ud835\udc8f\ud835\udc88?
\n1. Sales m\u1edbi v\u00e0o ngh\u1ec1
\nSales m\u1edbi v\u00e0o ngh\u1ec1 t\u00e2m l\u00ed lo s\u1ee3 khi ph\u1ea3i g\u1eb7p kh\u00e1ch h\u00e0ng b\u1edfi: Kh\u00f4ng t\u1ef1 tin v\u1ec1 ki\u1ebfn th\u1ee9c, s\u1ee3 t\u01b0 v\u1ea5n sai cho kh\u00e1ch b\u1ecb b\u1eaft l\u1ed7i, s\u1ee3 kh\u00e1ch h\u1ecfi c\u00e2u h\u1ecfi kh\u00f3 kh\u00f4ng bi\u1ebft tr\u1ea3 l\u1eddi l\u00e0m sao, Kh\u00f4ng bi\u1ebft b\u1eaft \u0111\u1ea7u c\u00e2u chuy\u1ec7n nh\u01b0 th\u1ebf n\u00e0o, n\u00f3i g\u00ec cho kh\u00e1ch m\u1edf l\u00f2ng, chia s\u1ebb th\u00f4ng tin.
\nM\u00ecnh hay \u0111\u1ed9ng vi\u00ean c\u00e1c b\u1ea1n sales m\u1edbi, kh\u00f4ng quan tr\u1ecdng c\u00f3 ch\u1ed1t sales \u0111\u01b0\u1ee3c hay kh\u00f4ng, quan tr\u1ecdng l\u00e0 em \u0111\u01b0\u1ee3c m\u1ed9t l\u1ea7n va ch\u1ea1m th\u1ef1c t\u1ebf v\u1edbi kh\u00e1ch, s\u1ebd bi\u1ebft \u0111\u01b0\u1ee3c kh\u00e1ch h\u1ecfi nh\u1eefng c\u00e2u h\u1ecfi g\u00ec, kh\u00e1ch n\u00e0y quan t\u00e2m t\u1edbi v\u1ea5n \u0111\u1ec1 g\u00ec, kh\u00e1ch h\u00e0ng l\u00e0 nh\u1eefng ng\u01b0\u1eddi c\u00f3 nhi\u1ec1u kinh nghi\u1ec7m kinh doanh, s\u1ebd h\u1ecdc h\u1ecfi \u0111\u01b0\u1ee3c r\u1ea5t nhi\u1ec1u qua phong th\u00e1i, c\u00e1ch n\u00f3i chuy\u1ec7n c\u1ee7a h\u1ecd, chia s\u1ebb b\u00e0i h\u1ecdc kinh doanh, \u0111i\u1ec1u m\u00e0 chat hay g\u1eedi email kh\u00f3 c\u00f3 th\u1ec3 c\u1edfi m\u1edf chia s\u1ebb \u0111\u01b0\u1ee3c.
\n2. Sales g\u1eedi b\u00e1o gi\u00e1 nhi\u1ec1u nh\u01b0ng v\u1eabn ch\u01b0a ch\u1ed1t sales, kh\u00e1ch t\u1eeb ch\u1ed1i kh\u00e9o
\nNg\u01b0\u1eddi ta c\u00f3 th\u1ec3 che d\u1ea5u c\u1ea3m x\u00fac qua m\u00e0n h\u00ecnh \u0111i\u1ec7n tho\u1ea1i, m\u00e1y t\u00ednh nh\u01b0ng d\u1ec5 b\u1ed9c l\u1ed9 khi \u0111\u1ed1i di\u1ec7n tr\u1ef1c ti\u1ebfp th\u00ec qua n\u00e9t m\u1eb7t, c\u1eed ch\u1ec9.
\nKh\u00e1ch ti\u1ec1m n\u0103ng, c\u00f3 nhu c\u1ea7u th\u1ef1c nh\u01b0ng v\u00ec m\u1ed9t l\u00fd do g\u00ec \u0111\u00f3 v\u1eabn ch\u01b0a th\u1ef1c s\u1ef1 tin t\u01b0\u1edfng b\u1ea1n. C\u1ed1 g\u1eafng h\u1eb9n g\u1eb7p kh\u00e1ch n\u1ebfu c\u00f3 th\u1ec3, th\u1ec3 hi\u1ec7n s\u1ef1 nhi\u1ec7t t\u00ecnh, th\u1ec3 hi\u1ec7n mong mu\u1ed1n, th\u00e1i \u0111\u1ed9 cam k\u1ebft, tr\u00e1ch nhi\u1ec7m \u0111\u1ec3 mang t\u1edbi d\u1ecbch v\u1ee5 t\u1ed1t nh\u1ea5t c\u1ee7a kh\u00e1ch.
\n3. Kh\u00e1ch h\u00e0ng l\u00e2u n\u0103m, c\u00e0ng n\u00ean h\u1eb9n g\u1eb7p
\nKh\u00e1ch \u0111\u00e3 s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5, tin t\u01b0\u1edfng r\u1ed3i th\u00ec g\u1eb7p l\u00e0m g\u00ec n\u1eefa, m\u1ea5t th\u1eddi gian.
\nAi c\u00f3 th\u1ec3 cam k\u1ebft, kh\u00e1ch h\u00e0ng s\u1ebd theo b\u1ea1n tr\u1ecdn \u0111\u1eddi.
\nTh\u1ef1c t\u1ebf l\u00e0 kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n lu\u00f4n lu\u00f4n c\u00f3 r\u1ea5t nhi\u1ec1u ng\u01b0\u1eddi theo \u0111u\u1ed5i, data b\u00e2y gi\u1edd mua d\u1ec5 nh\u01b0 \u0103n k\u1eb9o, c\u00e1c c\u00f4ng ty logistics m\u1ecdc l\u00ean r\u1ea5t nhi\u1ec1u, l\u1eddi m\u1eddi ch\u00e0o h\u1ea5p d\u1eabn, gi\u00e1 v\u00f4 c\u00f9ng r\u1ebb, hai ng\u00e0y g\u1ecdi \u0111i\u1ec7n m\u1eddi ch\u00e0o, 3 ng\u00e0y nh\u1eafn tin zalo h\u1ecfi th\u0103m, kh\u00e1ch h\u00e0ng ch\u1eafc ch\u1eafn s\u1ebd \u0111\u00f4i ba l\u1ea7n rung \u0111\u1ed9ng, m\u1ee7i l\u00f2ng ch\u1ee9, ng\u01b0\u1eddi ch\u1ee9 c\u00f3 ph\u1ea3i kh\u00fac c\u00e2y \u0111\u00e2u ^^, ch\u01b0a chuy\u1ec3n d\u1ecbch v\u1ee5 ngay th\u00ec c\u0169ng t\u1ea1o \u0111i\u1ec1u ki\u1ec7n \u0111i th\u1eed 1 v\u00e0i l\u00f4 \u0111\u1ec3 test ch\u1ea5t l\u01b0\u1ee3ng.
\nVi\u1ec7c g\u1eb7p l\u1ea1i kh\u00e1ch h\u00e0ng c\u0169 nh\u01b0 l\u00e0 1 c\u00f4ng \u0111o\u1ea1n h\u00e2m n\u00f3ng t\u00ecnh c\u1ea3m 2 b\u00ean, h\u1ecfi th\u0103m t\u00ecnh h\u00ecnh kinh doanh c\u1ee7a kh\u00e1ch, quy m\u00f4 c\u00f4ng ty c\u00f3 g\u00ec ph\u00e1t tri\u1ec3n kh\u00f4ng, c\u00f3 d\u1ef1 \u0111\u1ecbnh m\u1edf r\u1ed9ng kinh doanh m\u1eb7t h\u00e0ng g\u00ec kh\u00e1c kh\u00f4ng.
\n* \ud835\udc72\ud835\udc89\ud835\udc8a \ud835\udc88\ud835\udc82\u0323\u0306\ud835\udc91 \ud835\udc8c\ud835\udc89\ud835\udc82\u0301\ud835\udc84\ud835\udc89, \ud835\udc84\ud835\udc82\u0302\u0300\ud835\udc8f \ud835\udc84\ud835\udc89\ud835\udc96\ud835\udc82\u0302\u0309\ud835\udc8f \ud835\udc83\ud835\udc8a\u0323 \ud835\udc88\ud835\udc8a\u0300?
\n1. H\u00ecnh th\u1ee9c
\nQu\u1ea7n \u00e1o: L\u1ecbch s\u1ef1, kh\u00f4ng c\u1ea7n l\u1ed3ng l\u1ed9n nh\u01b0ng nh\u1ea5t \u0111\u1ecbnh ph\u1ea3i ch\u1ec9n chu, s\u1ea1ch s\u1ebd. C\u00e1ch \u0103n m\u1eb7c th\u1ec3 hi\u1ec7n s\u1ef1 t\u00f4n tr\u1ecdng v\u1edbi ng\u01b0\u1eddi \u0111\u1ed1i di\u1ec7n.
\nChu\u1ea9n b\u1ecb s\u1eb5n s\u00e0ng, ch\u1ec9nh trang \u0111\u1ea7u t\u00f3c, b\u1ecf \u00e1o ch\u1ed1ng n\u1eafng, \u00e1o kho\u00e1c c\u1ed3ng k\u1ec1nh,..
\n2. C\u00f4ng c\u1ee5
\nName card, th\u01b0\u1eddng khi m\u00e0 2 b\u00ean trao \u0111\u1ed5i h\u1ea7u h\u1ebft th\u00f4ng tin c\u01a1 b\u1ea3n, kh\u00e1ch h\u00e0ng s\u1ebd ch\u0103m ch\u00fa \u0111\u1ecdc c\u00e1c th\u00f4ng tin tr\u00ean name card, nh\u1eefng d\u1ecbch v\u1ee5 kh\u00e1c m\u00e0 b\u1ea1n ch\u01b0a k\u1ecbp gi\u1edbi thi\u1ec7u, l\u1ea1i th\u00eam 1 c\u01a1 h\u1ed9i \u0111\u01b0\u1ee3c m\u1edf ra.
\nS\u1ed5, tablet \u0111\u1ec3 ghi ch\u00e9p n\u1ebfu c\u1ea7n. Trong cu\u1ed9c n\u00f3i chuy\u1ec7n s\u1ebd trao \u0111\u1ed5i r\u1ea5t nhi\u1ec1u v\u1ea5n \u0111\u1ec1, n\u00ean chu\u1ea9n b\u1ecb s\u1ed5, b\u00fat \u0111\u1ec3 ghi ch\u00e9p l\u1ea1i c\u00e1c th\u00f4ng tin quan tr\u1ecdng.
\nCatalogue, Brochure, th\u01b0 ng\u1ecf.
\nN\u1ebfu kh\u00e1ch h\u00e0ng \u0111ang trong giai \u0111o\u1ea1n deal gi\u00e1, th\u01b0\u01a1ng th\u1ea3o th\u00ec in k\u00e8m b\u00e1o gi\u00e1, timeline, quy tr\u00ecnh \u0111\u1ec3 s\u1eb5n s\u00e0ng gi\u1ea3i th\u00edch ngay khi c\u1ea7n.
\nN\u01b0\u1edbc r\u1eeda tay, kh\u0103n gi\u1ea5y, r\u1ea5t c\u1ea7n thi\u1ebft trong m\u00f9a d\u1ecbch (n\u1ebfu g\u1eb7p kh\u00e1ch h\u00e0ng \u1edf n\u01a1i c\u00f4ng c\u1ed9ng nh\u01b0 qu\u00e1n cafe, nh\u00e0 h\u00e0ng), ch\u1eafc ch\u1eafn s\u1ebd t\u1ea1o \u0111\u01b0\u1ee3c \u1ea5n t\u01b0\u1ee3ng v\u1edbi kh\u00e1ch.
\n3. Ki\u1ebfn th\u1ee9c
\nCho d\u00f9 m\u1edbi v\u00e0o ngh\u1ec1, c\u0169ng ph\u1ea3i n\u1eafm \u0111\u01b0\u1ee3c c\u00e1c d\u1ecbch v\u1ee5 th\u1ebf m\u1ea1nh c\u1ee7a c\u00f4ng ty.
\nQuy tr\u00ecnh x\u1eed l\u00fd v\u1edbi d\u1ecbch v\u1ee5 m\u00e0 b\u1ea1n mu\u1ed1n gi\u1edbi thi\u1ec7u cho kh\u00e1ch, c\u00e1i kh\u00f3 c\u00f3 th\u1ec3 ch\u01b0a bi\u1ebft nh\u01b0ng nghi\u1ec7p v\u1ee5 c\u01a1 b\u1ea3n nh\u1ea5t \u0111\u1ecbnh ph\u1ea3i hi\u1ec3u.
\nS\u1ef1 thi\u1ebfu chuy\u00ean nghi\u1ec7p, \u00fa \u1edb s\u1ebd khi\u1ebfn b\u1ea1n m\u1ea5t \u0111i\u1ec3m ngay l\u1ea7n g\u1eb7p \u0111\u1ea7u ti\u1ec1n. C\u1ea7n h\u1ecdc, th\u1ed1ng k\u00ea l\u1ea1i 1 c\u00e1ch d\u1ec5 hi\u1ec3u c\u00e1c quy tr\u00ecnh, t\u1ef1 t\u1eadp luy\u1ec7n cho th\u00e0nh th\u1ee5c tr\u01b0\u1edbc khi \u0111i chinh chi\u1ebfn.
\n\u0110\u1eebng \u0111\u1ec3 kh\u00e1ch h\u00e0ng ngh\u0129 l\u00e0 sales m\u1edbi c\u00f2n non m\u00e0 ph\u1ea3i ngh\u0129 l\u00e0 sales m\u1edbi nh\u01b0ng \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o b\u00e0i b\u1ea3n ra ph\u1ebft, c\u00f3 chu\u1ea9n b\u1ecb, c\u00f3 tr\u00e1ch nhi\u1ec7m v\u1edbi ngh\u1ec1.
\nN\u1ebfu kh\u00f4ng t\u1ef1 tin th\u00ec n\u00ean nh\u1edd c\u00e1c ch\u1ecb c\u00f3 kinh nghi\u1ec7m trong c\u00f4ng ty \u0111i c\u00f9ng, \u0111\u1ec3 \u0111\u1ee1 cho b\u1ea1n nh\u1eefng t\u00ednh hu\u1ed1ng kh\u00f3.
\n4. H\u1eb9n g\u1eb7p
\nTh\u1eddi gian: Tr\u00e1nh th\u1eddi \u0111i\u1ec3m 8h s\u00e1ng, l\u00fac n\u00e0y kh\u00e1ch h\u00e0ng v\u1eeba t\u1edbi c\u00f4ng ty, c\u1ea7n check email, l\u1ecbch l\u00e0m vi\u1ec7c, h\u1ecdp ph\u00f2ng ban, 1h-1h30 tr\u01b0a, th\u1eddi gian v\u1eeba ng\u1ee7 d\u1eady, ch\u01b0a th\u1ef1c s\u1ef1 t\u1ec9nh t\u00e1o \u0111\u1ec3 l\u00e0m vi\u1ec7c ho\u1eb7c ra quy\u1ebft \u0111\u1ecbnh quan tr\u1ecdng. \u0110\u1eb7c bi\u1ec7t \u1edf c\u00e1c c\u00f4ng ty khu c\u00f4ng nghi\u1ec7p, s\u1ea3n xu\u1ea5t th\u00ec cu\u1ed1i th\u00e1ng, cu\u1ed1i qu\u00fd l\u00e0 th\u1eddi \u0111i\u1ec3m ki\u1ec3m k\u00ea n\u00ean h\u1eb9n g\u1eb7p s\u1ebd kh\u00f3 kh\u0103n h\u01a1n.
\nL\u01b0u \u00fd: Tr\u01b0\u1edbc bu\u1ed5i h\u1eb9n 1 h\u00f4m n\u00ean li\u00ean h\u1ec7 kh\u00e1ch h\u00e0ng \u0111\u1ec3 nh\u1eafc h\u1eb9n, tr\u00e1nh kh\u00e1ch h\u00e0ng c\u00f3 cu\u1ed9c h\u1ecdp \u0111\u1ed9t xu\u1ea5t ho\u1eb7c qu\u00ean m\u1ea5t cu\u1ed9c h\u1eb9n c\u1ee7a b\u1ea1n m\u00e0 s\u1eafp x\u1ebfp th\u1eddi gian cho c\u00f4ng vi\u1ec7c kh\u00e1c.
\nC\u0103n th\u1eddi gian di chuy\u1ec3n \u0111\u1ec3 th\u00f4ng b\u00e1o cho kh\u00e1ch h\u00e0ng v\u1ec1 cu\u1ed9c h\u1eb9n tr\u01b0\u1edbc khi \u0111i, tr\u00e1nh tr\u01b0\u1eddng h\u1ee3p \u0111\u1ebfn n\u01a1i ph\u1ea3i \u0111i v\u1ec1 do kh\u00e1ch b\u1eadn \u0111\u1ed9t xu\u1ea5t.
\n– \u0110\u1ecba \u0111i\u1ec3m: Check map tr\u01b0\u1edbc khi \u0111i tr\u00e1nh t\u00ecnh tr\u1ea1ng l\u1ea1c \u0111\u01b0\u1eddng, tr\u1ec5 h\u1eb9n, g\u00e2y \u1ea5n t\u01b0\u1ee3ng kh\u00f4ng t\u1ed1t v\u1edbi kh\u00e1ch.
\n\ud835\udc69\ud835\udc8a\ud835\udc86\u0302\u0301\ud835\udc95 \ud835\udc8f\ud835\udc88\ud835\udc96\u031b\ud835\udc90\u031b\u0300\ud835\udc8a \ud835\udc83\ud835\udc8a\ud835\udc86\u0302\u0301\ud835\udc95 \ud835\udc95\ud835\udc82, \ud835\udc95\ud835\udc93\ud835\udc82\u0306\ud835\udc8e \ud835\udc95\ud835\udc93\ud835\udc82\u0323\u0302\ud835\udc8f \ud835\udc95\ud835\udc93\ud835\udc82\u0306\ud835\udc8e \ud835\udc95\ud835\udc89\ud835\udc82\u0306\u0301\ud835\udc8f\ud835\udc88
\n– C\u1ea7n t\u00ecm hi\u1ec3u k\u0129 th\u00f4ng tin kh\u00e1ch h\u00e0ng:
\n+ Kinh doanh l\u0129nh v\u1ef1c g\u00ec, n\u0103m th\u00e0nh l\u1eadp, quy m\u00f4, tr\u1ee5 s\u1edf, chi nh\u00e1nh,
\n+ D\u1ecbch v\u1ee5 c\u00f3 th\u1ec3 cung c\u1ea5p cho kh\u00e1ch: h\u00e0ng nh\u1eadp hay xu\u1ea5t, tuy\u1ebfn n\u00e0o, volume, s\u1ea3n l\u01b0\u1ee3ng nh\u01b0 th\u1ebf n\u00e0o?
\n+ Quy tr\u00ecnh, Th\u1ee7 t\u1ee5c nh\u1eadp\/ xu\u1ea5t m\u1eb7t h\u00e0ng c\u1ee7a kh\u00e1ch nh\u01b0 th\u1ebf n\u00e0o, ch\u00ednh s\u00e1ch thu\u1ebf nh\u01b0 th\u1ebf n\u00e0o?
\n+ N\u1ebfu khai th\u00e1c \u0111\u01b0\u1ee3c v\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1ch khi nh\u1eadp\/ xu\u1ea5t h\u00e0ng nh\u01b0 th\u1ebf n\u00e0o, l\u00ean s\u1eb5n c\u00e1c gi\u1ea3i ph\u00e1p \u0111\u1ec3 t\u01b0 v\u1ea5n.
\n+ \u0110\u1ed9 tu\u1ed5i, t\u00ednh c\u00e1ch nh\u01b0 th\u1ebf n\u00e0o, h\u1ecdc v\u1ea5n, qu\u00ea qu\u00e1n ( M\u1ee5c \u0111\u00edch l\u00e0 khai th\u00e1c \u0111i\u1ec3m chung ph\u1ee5c v\u1ee5 cho cu\u1ed9c h\u1eb9n)
\n+ M\u1ed1i quan h\u1ec7 c\u1ee7a kh\u00e1ch th\u00f4ng qua m\u1ea1ng x\u00e3 h\u1ed9i, bi\u1ebft \u0111\u00e2u l\u1ea1i c\u00f3 ng\u01b0\u1eddi quen.
\n\ud835\udc75\ud835\udc86\u0302\ud835\udc8f \ud835\udc95\ud835\udc93\ud835\udc82\ud835\udc90 \u0111\ud835\udc90\u0302\u0309\ud835\udc8a \ud835\udc88\ud835\udc8a\u0300 \ud835\udc95\ud835\udc93\ud835\udc90\ud835\udc8f\ud835\udc88 \ud835\udc84\ud835\udc96\ud835\udc90\u0323\u0302\ud835\udc84 \ud835\udc88\ud835\udc82\u0323\u0306\ud835\udc91
\n– Gi\u1edbi thi\u1ec7u b\u1ea3n th\u00e2n, c\u00f4ng ty, th\u1ebf m\u1ea1nh c\u00f4ng ty so v\u1edbi c\u00e1c c\u00f4ng ty kh\u00e1c tr\u00ean th\u1ecb tr\u01b0\u1eddng, c\u00e1c d\u1ecbch v\u1ee5 c\u00f4ng ty \u0111ang c\u00f3.
\n– N\u1ebfu ch\u01b0a c\u00f3 c\u00e1c th\u00f4ng tin c\u01a1 b\u1ea3n v\u1ec1 kh\u00e1ch th\u00ec t\u00ecm c\u00e1ch khai th\u00e1c 1 c\u00e1ch kh\u00e9o l\u00e9o, n\u1ebfu \u0111\u00e3 c\u00f3 th\u00f4ng tin c\u01a1 b\u1ea3n th\u00ec c\u1ea7n x\u00e1c th\u1ef1c l\u1ea1i.
\n– Quan s\u00e1t VP c\u00f4ng ty kh\u00e1ch \u0111\u1ec3 h\u1ecfi th\u0103m t\u00ecnh h\u00ecnh c\u00f4ng ty, v\u00ed d\u1ee5 ” b\u00ean anh \u0111\u1ed9i sales c\u00f3 \u0111\u00f4ng kh\u00f4ng \u1ea1, VP b\u00ean m\u00ecnh \u1edf \u0111\u00e2y th\u00ec kho \u1edf c\u00f9ng hay kho \u1edf ch\u1ed7 kh\u00e1c \u1ea1, nhi\u1ec1u kh\u00e1ch c\u1edfi m\u1edf d\u1eabn v\u00e0o kho \u0111\u1ec3 xem h\u00e0ng h\u00f3a th\u1ef1c t\u1ebf lu\u00f4n, c\u00f3 1 TIPS m\u00ecnh hay d\u00f9ng l\u00e0 quan s\u00e1t b\u1ea3ng tin, k\u1ebf ho\u1ea1ch c\u1ee7a kh\u00e1ch \u0111\u1ec3 bi\u1ebft h\u1ecd c\u00f3 c\u00e1ch th\u1ee9c l\u00e0m vi\u1ec7c ntn, c\u00f3 nh\u1eefng \u0111i\u1ec3m hay m\u00ecnh c\u00f3 th\u1ec3 xin kinh nghi\u1ec7m h\u1ecdc h\u1ecfi.
\n– Khai th\u00e1c c\u00e1c v\u1ea5n \u0111\u1ec1 m\u00e0 kh\u00e1ch \u0111ang g\u1eb7p kh\u00f3 kh\u0103n v\u00ed d\u1ee5: mu\u1ed1n t\u1ed1i \u01b0u chi ph\u00ed v\u1eadn chuy\u1ec3n => gi\u00e1, h\u00e0ng v\u1ec1 hay b\u1ecb tham v\u1ea5n gi\u00e1, ph\u00e1t sinh th\u00eam nghi\u1ec7p v\u1ee5, gi\u1ea5y t\u1edd, \u0111\u1eb7t OEm ntn?, h\u1ea3i quan hay b\u1ecb ph\u00e1t sinh nhi\u1ec1u chi ph\u00ed, l\u01b0u container,….
\nM\u1ee5c \u0111\u00edch c\u1ee7a vi\u1ec7c khai th\u00e1c th\u00f4ng tin l\u00e0 \u0111\u01b0a ra gi\u1ea3i ph\u00e1p \u0111\u1ec3 t\u01b0 v\u1ea5n cho kh\u00e1ch h\u00e0ng ph\u01b0\u01a1ng \u00e1n t\u1ed1t nh\u1ea5t, gi\u1ea3i \u0111\u01b0\u1ee3c t\u1eebng b\u00e0i to\u00e1n th\u00ec b\u1ea1n c\u00f3 th\u00eam 1 c\u01a1 h\u1ed9i \u0111\u1ec3 \u0111i \u0111\u1ebfn h\u1ee3p \u0111\u1ed3ng.
\n– Tr\u00e1nh h\u1ecfi li\u00ean t\u1ee5c, gi\u1ed1ng nh\u01b0 \u0111i\u1ec1u tra, r\u1ea5t kh\u00f3 ch\u1ecbu, bi\u1ebft c\u00e1ch \u0111\u1eb7t c\u00e2u h\u1ecfi m\u1edf \u0111\u1ec3 kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 t\u1ef1 chia s\u1ebb,
\n– Xen k\u1ebd c\u00e1c ch\u1ee7 \u0111\u1ec1 c\u00f4ng vi\u1ec7c, cu\u1ed9c s\u1ed1ng, th\u1eddi s\u1ef1 \u0111\u1ec3 kh\u00f4ng mang l\u1ea1i s\u1ef1 nh\u00e0m ch\u00e1n th\u1ec3 hi\u1ec7n cu\u1ed9c g\u1eb7p \u0111\u1ea7y t\u00ednh m\u1ee5c \u0111\u00edch c\u1ee7a b\u1ea1n.
\n– N\u1ebfu \u0111ang trao \u0111\u1ed5i m\u00e0 kh\u00e1ch h\u00e0ng c\u00f3 vi\u1ec7c g\u1ea5p ho\u1eb7c b\u1eadn r\u1ed9n, s\u1ef1 m\u1ea5t t\u1eadp trung, check \u0111i\u1ec7n tho\u1ea1i, ho\u1eb7c b\u1ea3n th\u00e2n b\u1ea1n c\u0169ng kh\u00f4ng bi\u1ebft ti\u1ebfp t\u1ee5c c\u00e2u chuy\u1ec7n nh\u01b0 th\u1ebf n\u00e0o th\u00ec n\u00ean ch\u1ed1t l\u1ea1i c\u00e1c v\u1ea5n \u0111\u1ec1 quan tr\u1ecdng (\u0110\u00e3 \u0111\u01b0\u1ee3c note l\u1ea1i v\u00e0o s\u1ed5 b\u1ea1n ghi ch\u00e9p ho\u1eb7c tablet), xin ph\u00e9p gi\u1eef li\u00ean l\u1ea1c qua email, zalo, skype v\u00e0 xin ph\u00e9p ng\u01b0ng bu\u1ed5i g\u1eb7p.
\n– C\u1ea3m \u01a1n kh\u00e1ch h\u00e0ng \u0111\u00e3 d\u00e0nh th\u1eddi gian cho b\u1ea1n.
\n\ud835\udc7a\ud835\udc82\ud835\udc96 \ud835\udc84\ud835\udc96\ud835\udc90\u0323\u0302\ud835\udc84 \ud835\udc88\ud835\udc82\u0323\u0306\ud835\udc91
\n– G\u1eedi email c\u1ea3m \u01a1n kh\u00e1ch h\u00e0ng \u0111\u00e3 d\u00e0nh th\u1eddi gian cho b\u1ea1n
\n– T\u1ed5ng k\u1ebft l\u1ea1i l\u1ea7n n\u1eefa c\u00e1c v\u1ea5n \u0111\u1ec1 2 b\u00ean \u0111\u00e3 th\u1ea3o lu\u1eadn
\n– Trong cu\u1ed9c g\u1eb7p, n\u1ebfu c\u00f3 nh\u1eefng v\u1ea5n \u0111\u1ec1, t\u00e0i li\u1ec7u m\u00e0 b\u1ea1n h\u1ee9a h\u1eb9n s\u1ebd g\u1eedi sau th\u00ec ho\u00e0n thi\u1ec7n th\u1eadt c\u1ee5 th\u1ec3, ch\u1ec9 ti\u1ebft \u0111\u1ec3 g\u1eedi cho kh\u00e1ch h\u00e0ng.
\n\ud835\uddde\ud835\uddf2\u0302\u0301\ud835\ude01: M\u1ed7i c\u00e1 nh\u00e2n l\u00e0 1 c\u00e1 th\u1ec3 kh\u00e1c nhau n\u00ean s\u1ebd c\u00f3 nh\u1eefng c\u00e1ch kh\u00e1c nhau \u0111\u1ec3 th\u1ec3 hi\u1ec7n v\u1edbi kh\u00e1ch h\u00e0ng, sau cu\u1ed9c g\u1eb7p c\u00f3 th\u1ec3 s\u1ebd kh\u00f4ng c\u00f3 deal n\u00e0o \u0111\u01b0\u1ee3c ch\u1ed1t ngay nh\u01b0ng n\u1ebfu b\u1ea1n th\u1ec3 hi\u1ec7n t\u1ed1t, ch\u1eafc ch\u1eafn s\u1ebd \u0111\u1ec3 l\u1ea1i \u1ea5n t\u01b0\u1ee3ng t\u1ed1t cho kh\u00e1ch h\u00e0ng, m\u1edf ra c\u00e1c c\u01a1 h\u1ed9i v\u1ec1 sau, c\u0169ng l\u00e0 1 l\u1ea7n \u0111\u01b0\u1ee3c va ch\u1ea1m, c\u1ecd s\u00e1t kinh nghi\u1ec7m th\u1ef1c t\u1ebf, \u0111\u01b0\u1ee3c l\u1eafng nghe c\u00e1c c\u00e2u chuy\u1ec7n t\u1eeb ng\u01b0\u1eddi c\u00f3 kinh nghi\u1ec7m t\u1eeb nhi\u1ec1u l\u0129nh v\u1ef1c kh\u00e1c nhau.
\n\ud835\udc0b\ud835\udc22\ud835\udc25\ud835\udc32.<\/p>\n","protected":false},"excerpt":{"rendered":"

G\u1eb7p kh\u00e1ch h\u00e0ng, c\u00e2u chuy\u1ec7n kh\u00f4ng c\u00f2n xa l\u1ea1 v\u1edbi ng\u01b0\u1eddi l\u00e0m sales.
\nV\u1edbi th\u1eddi \u0111\u1ea1i c\u00f4ng ngh\u1ec7 th\u00ec kho\u1ea3ng c\u00e1ch t\u1eeb sales t\u1edbi kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c r\u00fat ng\u1eafn r\u1ea5t nhi\u1ec1u, tuy nhi\u00ean v\u1edbi 1 s\u1ed1 d\u1ecbch v\u1ee5 \u0111\u1eb7c th\u00f9 th\u00ec g\u1eb7p kh\u00e1ch h\u00e0ng v\u1eabn l\u00e0 \u0111i\u1ec1u ki\u1ec7n l\u00fd t\u01b0\u1edfng \u0111\u1ec3 mang l\u1ea1i c\u01a1 h\u1ed9i ch\u1ed1t sales th\u00e0nh c\u00f4ng.<\/p>\n","protected":false},"author":1,"featured_media":119,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[4],"class_list":["post-118","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ky-nang","tag-ky-nang-lam-viec"],"yoast_head":"\nCHU\u1ea8N B\u1eca CU\u1ed8C G\u1eb6P V\u1edaI KH\u00c1CH H\u00c0NG NH\u01af TH\u1ebe N\u00c0O CHO HI\u1ec6U QU\u1ea2? - Lily Trinh<\/title>\n<meta name=\"description\" content=\"G\u1eb7p kh\u00e1ch h\u00e0ng, c\u00e2u chuy\u1ec7n kh\u00f4ng c\u00f2n xa l\u1ea1 v\u1edbi ng\u01b0\u1eddi l\u00e0m sales.V\u1edbi th\u1eddi \u0111\u1ea1i c\u00f4ng ngh\u1ec7 th\u00ec kho\u1ea3ng c\u00e1ch t\u1eeb sales t\u1edbi kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c r\u00fat ng\u1eafn r\u1ea5t nhi\u1ec1u, tuy nhi\u00ean v\u1edbi 1 s\u1ed1 d\u1ecbch v\u1ee5 \u0111\u1eb7c th\u00f9 th\u00ec g\u1eb7p kh\u00e1ch h\u00e0ng v\u1eabn l\u00e0 \u0111i\u1ec1u ki\u1ec7n l\u00fd t\u01b0\u1edfng \u0111\u1ec3 mang l\u1ea1i c\u01a1 h\u1ed9i ch\u1ed1t sales th\u00e0nh c\u00f4ng.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lilytrinh.com\/?p=118\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CHU\u1ea8N B\u1eca CU\u1ed8C G\u1eb6P V\u1edaI KH\u00c1CH H\u00c0NG NH\u01af TH\u1ebe N\u00c0O CHO HI\u1ec6U QU\u1ea2? 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